At icicosmetic.com, we want you to feel confident in your purchase.
Warranty Coverage
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All products are covered by our 30-day satisfaction guarantee from the date of delivery.
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If a product arrives defective or becomes faulty within this period under normal use, we will replace it or issue a full refund.
Exclusions
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Damage caused by misuse, accidents, or unauthorized modifications is not covered.
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Normal wear and tear is not considered a defect.
Claim Process
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Contact us at help@icicosmetic.com with your order number and a description of the issue.
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Provide photos or videos of the defect.
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Upon approval, we will provide a replacement or refund.
This warranty is provided in addition to your legal rights under consumer protection laws.
